EHVA.ai - AI Powered Voice Assistant Platform

Can EHVA handle both inbound and outbound calls, or does it specialize in one?

EHVA handles both inbound and outbound calls. On inbound, it can qualify leads, answer customer service questions, and process claims. On outbound, it runs appointment reminders, cold calling campaigns, and lead generation. The same platform works across both directions.

What does a 70-80% autonomy rate mean, and what happens to calls EHVA can't handle?

An autonomy rate of 70-80% means EHVA completes that percentage of calls fully without human intervention. Calls it cannot resolve transfer to a human agent, who then takes over the conversation. EHVA also offers autonomy optimization services to push that rate higher over time.

How does EHVA integrate with an existing call center operation?

EHVA integrates into call center systems to route calls and hand off to agents when needed. The platform is designed to reduce the volume hitting your human team by handling routine interactions, appointment reminders, claims questions, and qualification work. Specific integration details depend on your existing phone system, so contact EHVA for technical requirements.

Does EHVA really deploy in 5 days, and what does that setup involve?

EHVA advertises a 5-day deployment window, which includes conversational AI design and configuration for your use case. That timeline assumes standard setups like appointment reminders or claims handling. Complex customizations or unusual call flows may take longer; EHVA offers consulting services to optimize the deployment and ongoing autonomy rates.