Freebot - Build and Deploy Chatbots for Free

How does Freebot actually get through to a human representative?

Freebot navigates the phone menu and hold times automatically, then alerts you via text when it has secured a callback from a human representative or resolved the issue directly with the company's AI system. You do not have to be on the call or listening in; the bot handles the entire interaction while you go about your day.

What happens if Freebot cannot resolve my issue?

Freebot offers a money-back guarantee if it is unable to help you, so you only pay when it succeeds. The company does not publish a list of resolvable issue types, so contact them first if you want to confirm whether your specific problem is something they handle.

Are all the calls with companies recorded and kept private?

Every interaction is recorded and documented for your protection in disputes. Freebot uses bank-level encryption to handle your data securely, though it does not publish detailed information about data retention or your legal rights to access and delete recordings.

Can Freebot handle disputes with any company, or only certain industries?

Freebot focuses on billing disputes with telecom companies, insurance claim denials, credit collection negotiations, and service complaints with major providers. The company does not publish a complete list of compatible companies or industries, so check with them about your specific situation before you commit to using the service.